Learning Experience Engineer

About the role

We are hiring a Instructional Designer / Learning Experience Engineer for the Go-to-Market Enablement team of a leading US-based SaaS platform.

The team equips global Sales and Customer Success staff with the skills, tools and learning content they need to succeed. Senior instructional designers on the client side lead strategy, you take ownership of execution and help advance how learning experiences are built.

This role combines a strong instructional design background with technical confidence and hands-on experience using AI. We are looking for someone who goes beyond generating content with AI: someone who experiments with new tools, builds repeatable workflows and applies them to practical learning challenges.

Responsibilities

• Collaborate with GTM team to identify content priorities and translate them into learning solutions
• Use Gemini, Claude and other AI tools to support research, learning design and content production
• Develop and refine AI workflows that improve content quality, consistency and production speed
• Evaluate new AI capabilities and identify practical applications within the team’s LD process
• Design modern, high-quality eLearning modules with Mindsmith
• Design engaging virtual instructor-led training using Google Slides
• Create scripts and produce video content using Vyond, Camtasia and other video authoring tools
• Develop interactive practice activities and roleplay scenarios that help learners apply their skills
• Review AI-generated outputs for accuracy, relevance and instructional quality
• Improve and maintain existing content, using research and feedback to guide updates

Must-have skills

• 3+ years of experience in instructional design
• Hands-on experience combining instructional design with AI tooling to deliver learning solutions
• Ability to build prompts and repeatable AI workflows, assess their outputs and troubleshoot issues
• Tech confidence to learn tools, understand their capabilities and limits, and integrate them into everyday work
• A track record of creative approaches to engaging and motivating remote learners
• Strong video, podcast and roleplay production and editing skills
• Virtual course design expertise and a deep understanding of adult learning principles
• A collaborative, proactive working style with a willingness to experiment and take ownership of delivery
• Excellent written and verbal English communication skills
• A bachelor’s degree

Technical requirements

• AI: practical experience with Google Gemini and Claude beyond basic prompting, including multi-step workflows for research, content development or learning design
• Authoring: experience with Mindsmith, Articulate Rise or a similar eLearning authoring tool
• Video: experience with Vyond or a similar video authoring tool
• Tools: familiarity with Canva, Google Workspace, Confluence Cloud and Seismic
• Standards: knowledge of accessibility standards (WCAG) and mobile-first design
• Planning: strong project planning and stakeholder communication skills

Nice to have

• Experience connecting tools through no-code or low-code automation, APIs or basic scripting
• Experience building AI-assisted prototypes, learning interactions or automated content workflows

Hiring process

1. HR interview with EchoGlobal
2. Short test assignment in Mindsmith
3. Interview with the client’s team (one or two stages)
4. Offer