Discover 10 Global Giants Outsourcing to Poland
Explore how 10 worldwide industry leaders are boosting efficiency and reducing costs through outsourcing key operations to Poland. Uncover the reasons behind their strategic move.
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Poland has become a hub for international companies seeking to outsource their services in recent years.
The country offers a skilled workforce, competitive costs, and a strategic location within Europe, making it an ideal destination for top businesses. In this post, we’ll take a closer look at some of the most prominent international companies that have chosen Poland as their outsourcing destination, highlighting their websites and local addresses for those who want to connect with them.
Companies that outsource to Poland
IBM Global Services, a division of the renowned International Business Machines Corporation, provides IT and consulting services to businesses worldwide. The company has made a significant investment in Poland, leveraging the country’s IT expertise to deliver high-quality services at competitive rates. IBMGS has established a strong presence in Poland, with a primary location in the bustling city of Kraków.
Address: IBM Global Services Delivery Center, Armii Krajowej 18, 30-150 Kraków
Infosys is a leading global IT consulting and services company originating from India. Recognized for their expertise in digital transformation and technology services, Infosys has set up a state-of-the-art facility in Poland, enabling them to deliver cost-effective and innovative solutions to clients around the world. Their primary location in Poland is situated in the heart of Łódź.
Address: Infosys Poland, Tymienieckiego 22/24, 90-347 Łódź
Capgemini, a French multinational corporation, specializes in IT consulting, professional services, and outsourcing. Known for its innovative solutions and cutting-edge technology, the company has chosen Poland as one of its key global delivery centers. Capgemini’s presence in Poland includes a primary location in the historic city of Wrocław, where they harness the local talent pool to drive their success.
Address: Capgemini Polska, Bema Plaza, Plac Gen. Józefa Bema 2, 50-265 Wrocław
As a division of the multinational financial services giant Citigroup, Citi Service Center Poland provides essential support services to the corporation’s global operations. With a focus on finance, operations, and technology, the center benefits from Poland’s thriving business environment and skilled workforce. Citi Service Center Poland’s primary location can be found in the capital city of Warsaw.
Address: Citi Service Center Poland, Marynarska 12, 02-674 Warsaw
Accenture, a global professional services company, offers a wide range of services, including strategy, consulting, digital, technology, and operations outsourcing. With its well-established presence in Poland, Accenture taps into the local talent pool to provide exceptional service to its clients worldwide. The company’s primary location in Poland is situated in the vibrant city of Gdańsk.
Address: Accenture, Al. Grunwaldzka 472B, 80-309 Gdańsk
Google, one of the world’s most recognizable tech giants, has also chosen Poland as a destination for its outsourcing services. Google Cloud’s services and support center is located in Warsaw, providing customer assistance and technical support to users worldwide. This strategic decision allows Google to take advantage of the country’s skilled workforce and central European location.
Address: Google Poland, Emilii Plater 53, 00-113 Warsaw
UBS, a leading Swiss multinational investment bank and financial services company, has established a significant presence in Poland through the UBS Business Solutions Center. This center provides essential support services to UBS’s global operations, including IT, finance, and risk management. UBS has chosen the city of Kraków as its primary location for the center, tapping into the city’s well-educated and talented workforce.
Address: UBS Business Solutions Center, Armii Krajowej 18, 30-150 Kraków
Fujitsu, a Japanese multinational information technology equipment and services company, has chosen Poland as the location for one of its global delivery centers. The center in Łódź focuses on providing IT services and support to clients from various industries worldwide. Fujitsu’s decision to establish its center in Poland is yet another testament to the country’s growing appeal as an outsourcing destination.
Address: Fujitsu Technology Solutions, Tymienieckiego 22/24, 90-347 Łódź
9. J.P. Morgan
J.P. Morgan, a leading global financial services firm and one of the largest banking institutions in the United States, has also recognized Poland’s potential as an outsourcing destination. The company has established a Global Service Center in Warsaw, providing various services, including technology, operations, and finance, to support their worldwide business. The choice of Poland for the center demonstrates J.P. Morgan’s commitment to leveraging the country’s skilled workforce and strategic location.
Address: J.P. Morgan, Prosta Tower, Prosta 32, 00-838 Warsaw
10. Credit Suisse
Credit Suisse, a prominent Swiss multinational investment bank and financial services company, has also turned to Poland to establish its Center of Excellence. Located in Wrocław, this center focuses on providing a wide range of services, including IT, risk management, finance, and operations support, to the company’s global operations. The decision to set up the center in Poland is a testament to the country’s growing reputation as a top outsourcing destination.
Address: Credit Suisse Center of Excellence, Hines Park, Powstańców Śląskich 7, 53-332 Wrocław
Poland vs India (#1 outsourcing destination in the world)
Outsourcing to Poland and India can differ in several aspects such as cultural proximity, time zones, cost, language proficiency, skill sets, and industry focus. Here’s a comparison of some of the key factors to consider when choosing between the two:
- Cultural proximity: Poland, being a European country, generally has closer cultural ties with Western European and North American clients, making communication and understanding of business practices easier. India, on the other hand, may have more significant cultural differences with these clients, which could impact collaboration.
- Time zones: Poland’s time zone (CET) is closer to that of Western European countries, making real-time communication more convenient. India’s time zone (IST) is ahead of Europe and North America, which may be a challenge for real-time communication but could work as an advantage for businesses looking to extend their working hours and have tasks completed overnight.
- Cost: Generally, outsourcing to India is more cost-effective due to lower labor costs compared to Poland. However, this may vary based on specific industries, project requirements, and skill levels.
- Language proficiency: While English is widely spoken in both countries, Poland has a higher English proficiency rate than India. This can be a crucial factor when considering outsourcing, as effective communication is key to successful project delivery.
- Skill sets: Both countries have a strong talent pool, but they tend to excel in different areas. India is well-known for its IT and software development expertise, while Poland has a robust IT sector and a growing reputation in areas such as finance, accounting, and customer support services.
- Industry focus: India has a long-standing reputation as a global outsourcing hub, particularly for IT services, software development, and business process outsourcing (BPO). Poland, on the other hand, has a strong focus on industries such as finance, accounting, customer support, and IT services.
Ultimately, the choice between outsourcing to Poland or India will depend on the specific needs of your business, such as the type of work being outsourced, the required skill sets, and the importance of factors like time zone, language proficiency, and cultural proximity. It’s essential to thoroughly assess your needs and evaluate the benefits and drawbacks of each location before making a decision.
Poland has emerged as a highly attractive outsourcing destination for top international companies from various industries. The country’s skilled workforce, competitive costs, and strategic location have enabled these businesses to thrive while delivering world-class services to their clients. As Poland continues to gain recognition as a global outsourcing powerhouse, it is likely that even more international companies will choose to establish their presence in this dynamic country.