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13 Top SugarCRM Consultants

sugarcrm consultants - 13 Top SugarCRM Consultants

SugarCRM’s ecosystem is driven by professionals who blend technical prowess with community leadership.

Below is an updated ranked list of the best SugarCRM consultants worldwide, selected for their open-source contributions, tech entrepreneurship, thought leadership, roles at major SugarCRM-using organizations, and even competitive programming accolades.

  1. Clint Oram
  2. Jason Eggers
  3. John Mertic
  4. Angel Magaña
  5. Dale Murray
  6. Jeff Bickart
  7. Matt Marum
  8. Vincent Rollin
  9. Sam Biardo
  10. Enrico Simonetti
  11. André Lopes
  12. Robert Preskar
  13. Christian Wettre

Now, let’s dive into each consultant’s profile, highlighting their achievements and why they stand out:

Clint Oram

YouTube Video

Nationality: American

Clint is the Co-founder and Chief Strategy Officer of SugarCRM, helping turn a small open-source project into a globally recognized CRM platform used by over a million people. With a background in product strategy, he has guided SugarCRM’s vision since its founding in 2004.

As a startup tech founder who still champions developers, Clint was instrumental in building SugarCRM’s open-source roots and nurturing its developer community. He frequently speaks at industry events and on podcasts about CRM best practices, making him a key influencer.

Jason Eggers

If you want to build a strong CRM ecosystem, start by solving real pain points for developers.

Nationality: American

Jason is a software engineer and entrepreneur best known as the co-founder of SugarOutfitters, the official SugarCRM add-on marketplace.

He created and nurtured this “ecosystem platform” to provide immense value to SugarCRM end-users and developers. Jason is also the original developer of the popular SecuritySuite plugin, which provided advanced role management to SugarCRM Community Edition. He now co-leads Fanatical Labs, continuing to build integrations (like QuickBooks tools) for CRM users.

John Mertic

John Mertic - 13 Top SugarCRM Consultants

Nationality: American

John is an open-source advocate and was one of SugarCRM’s earliest developers.

He authored “The Definitive Guide to SugarCRM” and served as SugarCRM’s community manager during the project’s early years. John later transitioned to the Linux Foundation, where he now directs open-source projects, but he remains closely tied to SugarCRM’s open-source legacy. He helped maintain SugarForge in its heyday and frequently wrote developer blog posts and tutorials for the Sugar community.

Angel Magana

Nationality: American

Angel is a veteran SugarCRM expert who currently serves as a Principal Technical Account Manager at SugarCRM.

He has been working with SugarCRM since the mid-2000s, co-authoring “Implementing SugarCRM 5.x” in 2010 (Packt Publishing) and running a long-standing SugarCRM tips blog. Angel first made his mark implementing Sugar at a large enterprise (he was known to be a SugarCRM champion at IBM in the past), and later joined SugarCRM Inc. to help customers succeed with the platform. He often speaks on Sugar best practices, writes knowledge-base articles, and even created developer utilities for the community.

Dale Murray

Dale Murray CEO SalesAgility 1 - 13 Top SugarCRM Consultants

Nationality: British

Dale is the former CEO of SalesAgility and one of the principal engineers behind SuiteCRM.

He joined SalesAgility as one of its first employees and rose from Software Engineer to Head of Consulting, before taking on the CEO role. Dale was deeply involved in developing SuiteCRM’s codebase after the fork from SugarCRM CE. Under his technical guidance, SuiteCRM won the BOSSIE Award for best open source CRM multiple times. In 2023, he stepped down as CEO, but not before ensuring SuiteCRM’s robust architecture and global adoption.

Jeff Bickart

Nationality: American

Jeff is known as “The SugarCRM Development Expert” and is an active community educator in the Sugar world.

He led development teams at consultancies like Faye Business Systems Group and now runs his own firm (Amaiza) focusing on SugarCRM solutions. Jeff hosts the “SugarCRM PowerHour” and writes the Sugar Developers Guide newsletter on Substack, where he shares in-depth tips on Sugar’s backend, APIs, and customization frameworks. He has over a decade of experience with SugarCRM, from building customizations and integrations to training developers.

Matt Marum

Matt Marum - 13 Top SugarCRM Consultants

Nationality: American

Matt is the Senior Director of Developer Ecosystem at SugarCRM, where he leads the App Marketplace, ISV partnerships, and API developer programs.

A software engineer by training, Matt has been with SugarCRM for over a decade in roles spanning engineering and product management. He spearheaded many of SugarCRM’s open-source initiatives—authoring the “SugarCRM Developer Blog” series and launching projects like the Sugar REST API client and the Building Blocks framework. Matt often hosts developer webinars (Office Hours) to educate and engage with SugarCRM’s technical community.

Vincent Rollin

Nationality: French

Vincent is the Co-founder and CIO of Synolia, SugarCRM’s oldest partner in France. For two decades, Vincent has led Synolia’s technical teams in delivering CRM solutions.

He has overseen numerous SugarCRM implementations for European enterprises and co-developed value-added integrations (like Sugar-Sage and Sugar-Prestashop connectors) through Synolia Labs. Synolia has been recognized repeatedly as an Elite SugarCRM Partner, thanks in no small part to Vincent’s expertise in securing and customizing the platform for complex business needs.

Sam Biardo

Nationality: American

Sam is the Founder and CEO of Technology Advisors Inc. (TAI), a Chicago-based CRM consulting firm and one of SugarCRM’s longstanding Elite Partners.

With a background in computer science, Sam founded TAI in 1991 and transitioned to CRM solutions in the early 2000s. He became an early SugarCRM partner, leading countless implementations across industries. Sam is also co-host of the “CRM Talk” podcast and serves on advisory boards of multiple CRM software companies. He is recognized for driving CRM strategy and user adoption, emphasizing that technology must serve business goals.

Enrico Simonetti

Enrico Simonetti - 13 Top SugarCRM Consultants

Nationality: Italian-Australian

Enrico is a Solutions Architect and former Senior Technical Manager at SugarCRM, known for his prolific contributions to Sugar’s developer community.

Originally from Italy/Australia, Enrico started as a SugarCRM partner consultant (at InsightfulCRM) and later joined SugarCRM’s team. He has developed open-source tools for Sugar, such as solutions for easier SAML SSO configuration and group email account management. Enrico also ran a personal tech blog where he published guides on setting up SugarCRM on Docker and performance tuning. More recently, he has been involved in SugarCRM community projects and has a stint as a Technical Account Manager guiding complex deployments.

Andre Lopes

Nationality: Brazilian

André is a SugarCRM expert from Brazil with more than 400 SugarCRM projects under his belt.

He has been a SugarCRM Code Contributor and was part of the core development team at a SugarCRM partner, Lampada Global. André gained recognition in the Sugar community by developing innovative customizations – one of his projects even earned “Project of the Month” on SugarForge, SugarCRM’s former open-source repository. He is known for providing real-time support on Sugar forums and for sharing code snippets that solve common challenges (like advanced API usage and custom reporting tricks).

Robert Preskar

Robert Preskar - 13 Top SugarCRM Consultants

Nationality: Croatian

Robert is a senior SugarCRM consultant and software architect from Croatia with 17+ years in IT.

He has a strong background in business process analysis and has specialized in integrating SugarCRM with other enterprise systems to create unified data streams for Business Intelligence. Robert’s skill set spans multiple tech stacks – besides PHP/SugarCRM, he is proficient in .NET (C#) and database optimization. He has implemented SugarCRM for European telecom and manufacturing companies, often coupling it with custom .NET services or data warehouses.

He is also a certified ScrumMaster, bringing agile practices into CRM project delivery.

Christian Wettre

Nationality: American

Christian is the co-founder of W-Systems, which was one of SugarCRM’s strongest partner companies globally before being acquired by SugarCRM in 2020.

As President of W-Systems, Christian led a team that built some of the most innovative solutions in the Sugar ecosystem, including popular add-ons for document management and marketing integrations. Post-acquisition, Christian joined SugarCRM’s executive team and currently serves as Chief of Staff, focusing on aligning Sugar’s product strategy with customer needs. He has a background in software engineering and decades of CRM domain experience.

Wrap Up

These legends represent exceptional talent, making them extremely challenging to headhunt. However, there are thousands of other highly skilled IT professionals available to hire with our help. Contact us, and we will be happy to discuss your hiring needs.

Note: We’ve dedicated significant time and effort to creating and verifying this curated list of top talent. However, if you believe a correction or addition is needed, feel free to reach out. We’ll gladly review and update the page.

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