Zendesk Development Firms in Ukraine

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How to choose the right firm?

When choosing a Zendesk development company, it is important to look for a team that is experienced in Zendesk development, has a proven track record, and offers a comprehensive list of services that can meet your specific requirements.

Additionally, ensure that the company provides ongoing support and is up-to-date with the latest Zendesk technologies. Finally, look for a company that is transparent about their pricing and timeline for completion.

Five questions you should ask Zendesk developer(s) before the hire

  1. What experience do you have developing with the Zendesk platform?
  2. Describe some of the most complex Zendesk applications you have created.
  3. What experience do you have working with third-party integration tools with Zendesk?
  4. What do you think are the best features of Zendesk?
  5. What techniques do you use when debugging Zendesk issues?

šŸ‘‹ A lot of companies to analyse? Let us help you to select the trustful service provider!

Technologies that may replace Zendesk

Thinking of other choices (alternatives) may be a decent thought:

  • Freshdesk: cloud-based customer service software that helps organizations deliver superior customer service experiences.
  • Help Scout: cloud-based customer service software that offers help desk, knowledge base, and customer feedback solutions.
  • Salesforce Service Cloud: cloud-based customer service software that offers a comprehensive suite of customer service tools.

Hire Ukrainian Zendesk Engineers

Ukrainian developers offer competitive rates and high-quality services. The country is home to a wide variety of highly-skilled and experienced developers who can provide bespoke solutions to meet the needs of any project.

Top locations: Kyiv, Lviv, Kharkiv, Dnipro, Odesa, Zaporizhzhia, Vinnytsia, Khmelnytskyi, Ivano-Frankivsk.

The typical hourly rate for Zendesk development in Ukraine can range from $15-$30 per hour depending on the experience and expertise of the developer. However, some companies may charge higher rates for more complex tasks or for specific requirements. Companies may also offer discounted rates for larger projects or long-term contracts.

Future Trends

The future of Zendesk looks bright as it continues to innovate and expand its offerings.

With the recent acquisition of Smooch, a leading messaging platform, Zendesk is poised to integrate even more seamlessly with popular messaging apps like WhatsApp and Facebook Messenger. Additionally, Zendesk has made significant investments in AI technology for improved support automation and machine learning capabilities. These developments suggest that Zendesk will continue to be a relevant player in customer service software for years to come.

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