Discover 13 Companies Outsourcing to Egypt

In this post, we’ll explore companies leveraging Egypt’s talent and infrastructure to streamline their operations and achieve success. Discover how these organizations are capitalizing on the benefits of outsourcing Egypt has to offer.

1. Valeo

Valeo is a renowned global supplier of automotive technology, specializing in systems that enhance vehicle performance, safety, and sustainability. In Egypt, Valeo operates a cutting-edge research and development center that focuses on software and hardware engineering for automotive innovations. This facility is a key contributor to Valeo’s global initiatives in autonomous driving, electric vehicles, and advanced driver-assistance systems (ADAS).

The R&D center in Egypt plays a crucial role in developing innovative solutions that cater to the rapidly evolving automotive industry. By leveraging the expertise of Egyptian engineers, Valeo combines global knowledge with local talent to push the boundaries of automotive technology. This partnership highlights Egypt’s strategic importance in Valeo’s commitment to shaping the future of mobility.

2. Dell Technologies

Dell Technologies is a global leader in IT solutions, offering a wide range of products and services, including computers, servers, and cloud infrastructure. In Egypt, Dell has established IT and customer support operations, enabling the company to tap into the region’s highly skilled technical workforce. These centers provide vital support for Dell’s global customer base, handling everything from troubleshooting and repairs to advanced technical consultations.

Dell’s presence in Egypt underscores its commitment to operational excellence and global reach. The company invests in local talent, fostering innovation and creating career opportunities in the tech sector. This investment not only strengthens Dell’s service delivery capabilities but also contributes to Egypt’s growing status as a technology and outsourcing hub.

3. Concentrix

Concentrix is a leading global provider of customer experience (CX) solutions and technology, delivering exceptional customer support services to clients across various industries. With operations in Egypt, Concentrix leverages the country’s skilled multilingual workforce to operate customer engagement centers that handle everything from technical support to sales and customer care. The company’s focus on innovation and digital transformation ensures that its clients receive tailored solutions that meet the demands of modern consumers.

In Egypt, Concentrix has become a significant player in the outsourcing industry, contributing to the country’s growing reputation as a hub for business process outsourcing (BPO). The company fosters a culture of inclusivity and employee development, providing comprehensive training and growth opportunities for its staff. This commitment not only enhances customer experiences but also solidifies Concentrix’s standing as an employer of choice in the region.

4. General Motors (GM)

General Motors (GM) is a leading global automotive manufacturer that has been operating in Egypt for decades. The company utilizes its manufacturing facilities in Egypt to produce a range of vehicles tailored to meet the needs of both local and regional markets. Alongside production, GM’s administrative operations in Egypt support its broader goals of innovation, quality, and efficiency.

GM’s presence in Egypt reflects its dedication to fostering local expertise and contributing to the automotive industry’s growth. The company collaborates with Egyptian suppliers and partners to enhance its supply chain while also investing in workforce development initiatives. These efforts underscore GM’s commitment to creating value in Egypt while strengthening its position in the Middle Eastern market.

5. Procter & Gamble (P&G)

Procter & Gamble (P&G) is a global consumer goods giant known for its iconic brands such as Tide, Pampers, and Gillette. In Egypt, P&G operates advanced manufacturing facilities that produce high-quality products for local and international markets. These operations are supported by business service centers that handle key administrative functions, ensuring efficiency and innovation across the company’s global network.

P&G’s commitment to Egypt extends beyond business operations. The company invests in local talent development, offering training programs and career opportunities for young professionals. Additionally, P&G supports community initiatives focused on education, health, and environmental sustainability, reinforcing its role as a socially responsible corporate citizen in Egypt.

6. Nestlé

Nestlé, the world’s largest food and beverage company, has a strong presence in Egypt, where it operates state-of-the-art production facilities and shared service centers. These facilities produce a wide range of products, including dairy, confectionery, and beverages, to meet the demands of local and regional markets. Nestlé’s shared services in Egypt support its global operations, handling administrative functions such as finance, human resources, and procurement.

The company actively engages in sustainability and social responsibility initiatives in Egypt. Nestlé invests in local communities through programs that promote nutrition, health, and environmental stewardship. By combining its global expertise with local insights, Nestlé continues to strengthen its position as a trusted brand in Egypt and beyond.

7. PepsiCo

PepsiCo is a global food and beverage leader, known for its extensive portfolio of brands such as Pepsi, Lay’s, and Tropicana. In Egypt, PepsiCo has established robust manufacturing and administrative operations, leveraging the country’s strategic location and skilled workforce. The company’s manufacturing facilities in Egypt serve both local and international markets, ensuring high-quality production standards and efficient supply chain management.

PepsiCo is also committed to sustainability and community development in Egypt. It invests in initiatives aimed at improving water conservation, waste management, and agricultural practices. These efforts align with PepsiCo’s global mission to create a positive impact on society and the environment while fostering economic growth in the regions where it operates.

“Every business is built on relationships. Success comes from nurturing and growing those connections.” – Barbara Corcoran, an American businesswoman, investor and author

8. Schneider Electric

Schneider Electric is a global leader in energy management and automation, offering innovative solutions to make energy safer, more efficient, and sustainable. In Egypt, the company operates a regional hub that provides a wide array of services, including engineering, project management, and customer support. This hub is a vital part of Schneider Electric’s operations in the Middle East and Africa, ensuring seamless service delivery to a diverse client base.

Through its presence in Egypt, Schneider Electric demonstrates a strong commitment to fostering local talent and driving innovation. The company collaborates with Egyptian universities and technical institutes to develop skill-building programs that align with global energy trends. These initiatives not only support Schneider Electric’s operations but also contribute to Egypt’s energy sector development.

9. Etisalat

Etisalat, a leading telecommunications company in the Middle East, operates extensive customer service centers in Egypt. These centers handle a variety of customer interactions, including billing inquiries, technical support, and account management, ensuring seamless service delivery to millions of users across the region. Egypt’s skilled workforce and strategic location make it an ideal hub for Etisalat’s customer service operations.

In addition to customer support, Etisalat contributes to Egypt’s digital transformation through investments in infrastructure and technology. The company actively supports initiatives that enhance connectivity and access to digital services, reinforcing its role as a key player in Egypt’s telecommunications landscape.

10. Raya Contact Center

Raya Contact Center is a prominent player in Egypt’s outsourcing industry, providing customer experience management and business process outsourcing (BPO) services to clients worldwide. With a strong focus on innovation and operational efficiency, Raya offers services such as customer support, technical assistance, and sales support. Its global delivery model is supported by Egypt’s skilled workforce and strategic location.

Raya Contact Center also emphasizes sustainability and employee well-being, creating a positive work environment that attracts top talent. The company’s commitment to excellence has earned it a reputation as a trusted partner for businesses seeking to optimize their operations and deliver superior customer experiences.

11. Uber

Uber, the global ride-hailing giant, has a significant presence in Egypt, where it handles customer support and regional operations. Egypt serves as a strategic location for Uber, offering access to a skilled and multilingual workforce to address customer inquiries, resolve issues, and manage regional logistics. The company also uses Egypt as a hub to oversee its operations across neighboring countries in the Middle East and North Africa.

Beyond customer support, Uber plays a vital role in Egypt’s transportation sector, providing affordable mobility solutions and creating income opportunities for thousands of drivers. The company has also invested in local partnerships and initiatives to improve urban mobility, further solidifying its impact on the Egyptian economy and transportation landscape.

12. Majorel

Majorel is a global leader in customer experience and business process outsourcing (BPO), with a strong operational base in Egypt. The company provides a wide range of services, including customer support, technical assistance, and back-office processing, to clients from various industries. Majorel leverages Egypt’s talented workforce to deliver high-quality solutions that meet the needs of its global clients.

Egypt is a key market for Majorel, contributing significantly to its success in the EMEA region. The company fosters a culture of innovation and employee development, offering training programs that ensure its workforce stays ahead in an ever-evolving industry. This commitment to excellence has positioned Majorel as a trusted partner for businesses looking to enhance their customer experience.

13. Xceed

Xceed is one of Egypt’s leading business process outsourcing (BPO) providers, offering a wide range of services, including customer support, technical helpdesk, and back-office operations. With state-of-the-art facilities and a multilingual workforce, Xceed serves clients across diverse industries, from telecommunications to financial services. Its operations in Egypt enable companies to scale efficiently while maintaining high-quality service standards.

As a homegrown Egyptian company, Xceed plays a vital role in the local economy, creating employment opportunities and supporting talent development. The company is known for its innovation-driven approach, incorporating cutting-edge technologies like AI and data analytics to deliver enhanced customer experiences. This makes Xceed a preferred outsourcing partner for global businesses.

Sum Up

Outsourcing in Egypt has proven to be a strategic advantage for global companies, offering access to a skilled workforce and cost-effective solutions. The 13 companies highlighted in this post showcase how Egypt’s outsourcing industry supports diverse operations, from customer service to advanced IT.As a thriving outsourcing hub, Egypt continues to attract businesses seeking quality and efficiency.

Ready to explore the benefits of outsourcing? Let us help you find a skillful software development team tailored to your needs. Contact us today to get started!

Tags: business, companies, Egypt, nearshoring, offshoring.